New Acronym, New Urgency to Measure Your Social Media Metrics

It used to be so simple.
At first, social media was easy because the standards of traditional marketing didn’t fit. It was new and different. It was personal and customer-driven and you were just feeling it out. It was Facebook and Twitter and what was to measure? If you knew how many [...]

The Future of Content, Part 3

I feel refreshed today.
No, it’s not because I got to the pool today after along day on the road at a conference.
It’s because, for all the journalists who don’t get it, like I mentioned in my last post, there’s one who takes a good, long look and sees it like it is. [...]

The Future of Content, Part 2

In a recent post, I discussed how marketers have a role in the future of content. Sitting here on yet another JetBlue flight, I came across two articles that highlight this position even further.
I’m reading an issue of Medical Marketing & Media — it’s actually a recent issue for a change, typically I’m catching up [...]

A Letter to Marketing Professors

Dear Business School Marketing Professors–
First of all, I want to thank you again for all the kids you keep sending my way. So don’t take my letter out of context — I appreciate our relationship, and your work and dedication to education is what keeps me going every day.
It’s probably been a little while [...]

Marketing has a Role in the Future of Content

This post is proof that a small spark can lead to a roaring flame.
I began the day reading a column from former colleague Ray Schultz, one of the best marketing journalists of the last several decades. Hours later I’m on a plane, some thoughts still kindling from reading the column, and a raging blaze [...]

Twitter Partnership Lays a Blueprint

Talk about an inspiring partnership.
A while back I wrote a post on forging partnerships and the benefits that allies working together can leverage for a marketing campaign or a business. I’m sitting here in the Production Room of a studio in Boston, preparing for a live webcast today, and noticed on my RSS feed [...]

The Demands of Social Media

There is a drove of companies flocking to social media right now, especially in B2B media, healthcare, and of course consumer products. There’s no doubting the magic that happens when brands build meaningful relationships with customers via social media.
If you’re among the people taking a good, long look at making the dive into social [...]

What Matters Right Now? (and Other Key Questions)

Have you taken a good, long look lately at your mix of tactics? At your communication frequency? Your investment (time and money) in social media? Do you know what tactics matter most right now to your customers?
Everything in your strategy has to be up for re-election in this economy. If it’s [...]

Time to Get Cozy With Online Video

You may think it’s too far-fetched if you have a small budget or your tech-saaviness is towards the low-end of the spectrum, yet online video is worth a good, long look if you need to connect to customers (which of course you do).
A recent study from eMarketer and subsequent analysis from Mashable highlight the growth [...]

Your Brand’s Face on Facebook

Make sure you give it the right makeup, or you won’t have a date to the dance.
Surely Facebook is still one of the hottest topics among marketers, as brands strive to engage the Facebook masses. Take a good, long look at this helpful article from Forrester on Facebook marketing options. It lays out [...]

Another Great Option from Google

One day, we’re all going to work for Google. They’ll own everything.
If GMDesk wasn’t enough for you, one of their other latest endeavors is Knol, which is sort of a hybrid between a blog, Wikipedia, Facebook and About. You can become an expert on a topic (About) by writing authoritatively on a topic (blog), [...]