I feel refreshed today.
No, it’s not because I got to the pool today after along day on the road at a conference. 😉
It’s because, for all the journalists who don’t get it, like I mentioned in my last post, there’s one who takes a good, long look and sees it like it is. And by “like it is,” I mean “the customer now dictates what constitutes content.”
The Twitter phenomenon epitimizes the kinds of technology-enabled shifts seen in the ways consumers communicate and seek information over the past few years.
And yet again, I emphasize that the opportunity is there for marketers — we have as big a role in the future of content as journalists do. Bring people together with the content they want, and you are their trusted source. It’s news they want? Tweet from a show floor (like I’ve been doing all day at this conference), an event, a concert, a press conference. Expert analysis? Create a path to experts — a CEO blog, a unique Twitter solution like ExecTweets, or a mashup of content. Personal viewpoints or reality reporting? Build a community where people can identify and network, like Facebook or Sermo in the healthcare space. The list goes on.
The beauty of Twitter is its simplicity. Of course, that’s also what some dislike about it. But that simplicity, in all it’s brevity, makes for one whole boatload of content when you add up a few hundred followers, whether it’s your sister, five cousins and grandma or it’s Ashton Kutcher, Kathy Ireland and Sanjay Gupta. When you charge ahead with your particular solution, it may end up being as simple as Twitter or it may be much more complex.
Just make sure it delivers the content your customers want and you’re golden.
Filed under: Customers, Facebook, Healthcare, Marketing, Publishing, Social Media, Social Networking, Twitter | Tagged: Ashton Kutcher, blog, CEO blog, consumers, content, ExecTweets, future of content, future of publishing, Kathy Ireland, Sanjay Gupta, Sermo, Twitter |